Chat Bot Ecommerce Stores Can Run on Their Own Policies

A chat bot for ecommerce earns its place by answering the questions that stop a purchase. CustomModel answers returns, shipping, sizing, and order policy questions from your own pages and shows the source.

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The questions every store gets

Where is my order, how do returns work, what are the delivery times, which size fits. Add your policy pages and product guides, and the bot answers in the chat.

Returns and refunds policy
Shipping and delivery information
Product care and sizing guides

Lakeside Hotel

AI Assistant

Fewer abandoned carts, fewer emails

Visitors who get an answer right away keep shopping, and your inbox gets fewer repeat messages.

Widget on your store with one script tag
Handoff to you when the bot is unsure
Tone that matches your brand

Starter fits a small store

Starter gives you 1 model and 1,000 answers a month, enough for a small shop. Growth adds the API and analytics when you scale.

Starter at $49 monthly or $24 yearly
Growth for busy stores
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What it costs

Plans start at $24 a month billed yearly ($49 monthly) with 1,000 answers, and Growth at $99 a month billed yearly ($199 monthly) adds the API and five seats. See chatbot pricing for every limit.

Starter: Starter is $24 a month billed yearly ($49 monthly).

Growth: Growth is $99 a month billed yearly ($199 monthly).

Enterprise: Enterprise is $299 a month billed yearly ($599 monthly).

Keep exploring: website chatbot, small business chatbot, chatbot cost.

FAQ

Does it work with my store platform?

It works on any store that lets you add a script tag.

Can it check order status?

No. It answers from your content, so order lookups stay with your team.

How many answers do I get?

Starter includes 1,000 answers a month, Growth 8,000.