Chatbot Builder That Works From Your Own Content
CustomModel is a chatbot builder with three steps: add your content, test the answers, and publish the widget or call the API. No training run and no code are needed for the widget.
Step 1, add your content
Paste text, upload documents, or add pages from your help center. CustomModel splits them into passages and indexes them so the right passage can be found for each question.
- Pasted text and uploaded documents
- Help center and website pages
- Starter holds 500 pages, Growth 10,000, Enterprise 50,000
Step 2, test the answers
Ask the questions customers actually send. Each answer shows the passage it came from and whether it is grounded in your content, so you can fix gaps before customers see them.
- Pick a tone for the replies
- Check every cited passage
- Add missing content and ask again
Question
What is your cancellation policy?
Answer
You can cancel free of charge up to 24 hours before arrival.
Hotel Policies, Guest Services
Step 3, publish the widget or call the API
Copy one script tag into your site, and the chat bubble appears. Developers can call the same model with one HTTP request on Growth and Enterprise.
- Website widget on every plan
- API on Growth and Enterprise
- Handoff to your team when the model cannot answer
<script src="https://custommodel.ai/widget.js"
data-model="your-model-id"></script>Related pages
Keep exploring: chatbot features, no code chatbot, chatbot pricing.
FAQ
How long does setup take?
Most teams add content, test answers, and publish the widget in one sitting. There is no training run to wait for.
Can I update content later?
Yes. Add, replace, or remove pages whenever your information changes, and answers follow.
Can I test before I publish?
Yes. Ask real customer questions in the test window and check the cited passages before you paste the script tag.